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Thank you for shopping at Jistak.
Please read this policy carefully before making a purchase.
Digital Products – Important Notice
All products sold on Jistak are digital products (ebooks and downloadable content) delivered instantly after payment.
Because of the nature of digital products, returns and exchanges are generally not possible once the product has been accessed or downloaded.
Refund Policy
Refunds may be considered only in the following cases:
- The digital product was not delivered due to a technical issue
- You were unable to access or download the product after purchase
- You were charged incorrectly or experienced a duplicate charge
If any of the above applies, please contact us within 24 hours of purchase.
📧 Email: support@jistak.com
Please include:
- Your order number
- The email address used at checkout
- A brief description of the issue
Each request is reviewed on a case-by-case basis.
Non-Refundable Situations
Refunds or exchanges will not be provided in the following situations:
- Change of mind after purchase
- Failure to read the product description before buying
- Incompatibility with personal expectations
- Downloaded or accessed digital content
Exchanges
We do not offer exchanges for digital products.
Each purchase is final once the product is delivered.
Chargebacks & Disputes
If you experience an issue with your purchase, we encourage you to contact us directly before initiating a chargeback or payment dispute. We are committed to resolving issues quickly and fairly.
Unauthorized chargebacks may result in restricted access to our services.
Contact Us
For any questions regarding this policy, please contact:
We aim to respond within 24–48 business hours.
Policy Updates
Jistak reserves the right to update or modify this Return & Exchange Policy at any time. Changes will be effective immediately upon posting on this page.
Thank you for your understanding and for choosing Jistak.